About PAYPAC Payroll Services Pty Ltd

The PAYPAC Difference

We draw on our vast experience, people, and strategic approach to deliver maximum value for our clients.

  • A singular focus on payroll - We only concentrate on payroll outsourcing and enhancing our own software. With this focus, we have the skill set, knowledge and experience to provide you with the best in payroll software and processing.
  • Highly skilled and expert employees - Our staff are payroll specialists, with extensive experience across all sectors. We provide regular information on award interpretation and provide accuracy our clients rely on. Your employees will be paid correctly, on time, every time. PAYPAC focuses on friendly, helpful service and integrity is a core value of our staff and our business philosophy.
  • A professional service, culture and outlook - We know outsourcing is not only about cost savings. We work very hard to improve your efficiency with a solid commitment to innovation and continuous improvement.
  • Stringent security - We have significant precautionary, privacy and security efforts. Technology, security and disaster recovery efforts are critical to the success of outsourcing and we strive to maintain the highest level of standards.
  • Our Environment - PAYPAC used “Smart Energy” concepts for our recent office refurbishment in central Subiaco. We have also implemented a number of eco-friendly procedures including a paperless work environment.

Mission

To be the leader of payroll outsourcing services, offering world class quality, efficiency, software and security.

  1. Provide our clients with the finest payroll processing, support, service and information, therefore giving them a competitive edge.
  2. Engage in the highest level of ethical, social and legal behaviours.
  3. Deliver our products and services at a price and quality that represents superior value.
  4. Employ positive, motivated, highly trained, professional people, therefore contributing to our ability to achieve excellence.

Our Profile

Established for 20 years, PAYPAC's expertise comes from a consistent culture of assisting people and organisations - and getting a buzz from doing so!

What Sets Us Apart?

  • We care about our clients. Pure and simple.
  • ‘Above and beyond’ dedication to client service is our highest priority. Clients consistently tell us they appreciate our accessibility and outstanding service.
  • It's essential to us that you receive our immediate attention, prompt answers to your questions and a high level of trust.
  • Although the needs of our clients have changed - especially those who have been with us for all twenty years of our service - our reliability has not changed.

PAYPAC Management

Patrick Fassetta - Director

In 1987 Patrick co-founded Paypoint Payroll Services - one of WA's first payroll development companies. The company grew quickly and in 1991, PAYPAC Payroll Services Pty Ltd was established to facilitate the design and installation of custom-made payroll software for state and national organisations. This included Accor Asia Pacific (Formerly Quality Pacific Hotels), Ian Diffen Group, Skywest Airlines, SDR Constructions, Arrix Cleaning, Mediserve Nursing Agency, International Mining Services and Rocky Bay Inc. Each of these organizations continues to use PAYPAC services today.

Since then Patrick has strategically grown PAYPAC as a leader of payroll outsourcing in Western Australia. He has overseen the design, development and implementation of many significant projects, across a very broad range of industries.

Patrick is recognised nationally as an expert on payroll issues and is frequently sought for advice, and contracted to implement payroll services and software, for interstate and off-shore organisations.

He recently facilitated the completion of Outsourcing Services to McDermott Industries, during their contract for pipelay installation for Woodsides $1.2 billion Angel platform. PAYPAC managed the immediate set-up of over 500 multi-departmental staff, meeting all aspects of off-shore logistical issues, award interpretation and analysis.

Belinda Stewart - Outsourcing Manager

Belinda Stewart arrived at PAYPAC in February 2003 with a wealth of payroll experience including payroll processing for 500 staff in the electrical sector and medical payroll processing.

Belinda's duties encompass the full breadth of payroll outsourcing management. Belinda develops and monitors all aspects to accomplish PAYPAC's business objectives, including client relationships, planning, coordinating and managing all functions to maintain smooth client relations. She plans, develops and administers the payroll policies and procedures and directs the activities of PAYPAC's payroll staff.

One of Belinda's key strategic initiatives with PAYPAC has been the research and review of procedures and issues that relate to all payroll functions.

“We offer the capability to provide a comprehensive payroll service that can be precisely designed to meet your unique needs. Our flexible software offers a wide range of capabilities that enables PAYPAC to work collaboratively with you. Based on our knowledge of your business and consultation with you, we will design a payroll service that is optimal for your company's needs.”

Kirsty Dean - Payroll Team Leader

Kirsty Dean joined PAYPAC in September 2005

Peter Wells - Payroll Team Leader

Peter Wells has been with us since November 2003.

Together they supervise the day-to-day payroll operations of hundreds of PAYPAC outsourcing clients. This includes managing all aspects of payroll production, reporting and administration for the client. Kirsty and Peter are responsible for the review and investigation of procedures and issues that relate to all aspects of the client's payroll. Their role also includes the supervision of our payroll assistants.

Tony Wells (No relation to Peter Wells) - Business Development

An Accountant for over 20 years, Tony joined PAYPAC in 2008 and brings a wealth of experience with payroll and management accounting. Tony is actively involved in developing new markets to further expand the company's national footprint.

Alisa Fassetta - Office Management

Alisa commenced with PAYPAC in 1994. She holds a Bachelor of Business Marketing Degree and has held various marketing and management positions in WA. This includes marketing for Matilda Bay Brewery, events management with Channel 10 Perth and retail management for Metro Brick.

As well as ensuring the smooth day-to-day operations of a busy office and personnel, Alisa also manages Keyfast Training - the training arm of PAYPAC.

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